PJ
Pierre J

1 reviews | Active since Jan 2011

04 Dec 2025, 08:40

ITC Listing removal not happening as promised

See complaint here: https://www.hellopeter.com/vodacom/reviews/no-response-from-useless-vodacom-***. See your call number here: EC-21PP-1WDTH7 Account Dispute

I have asked previously that the Experian entry be removed. No response, and no action taken. It was requested from Dorah Molopyane who confirmed that it would be removed. Contact me for the email trail.

I also did not see a debit order going off my banking account this month. Please advise.

0
Replies (1)
Vodacom
Vodacom's reply04 Dec 2025, 12:33
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team