1 reviews | Active since Feb 2018
ITC ***** ACCOUNT CLEARANCE
i had posted a complain with hellopeter and received a call from Theo and ever since than I have had no correspondence with regards to my ITC clearance my life is on a stand still because of the Vodacom account that does not even belong to me. this is the mail from Theo ;2018-02-14
Dear Itumeleng
Thank you for your Hellopeter complaint.
We know this can be very frustrating and do apologise profusely for any inconvenience caused.
As per our call, I have requested info from our Collections division on the ITC update. I will revert back as soon as I have any news.
You are welcome to reply to this email should you have any questions, however please leave the reference in the subject to ensure it reaches my inbox.
Kind regards
Theo Vodacom Hellopeter team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team