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Phumlani M
1 reviews | Active since Sept 2015
02 Nov 2015, 14:54
ITC
on the 27 october 2015 i reported vodacom on ITC that i am owing them while i am not. then i got the call from Dane Larson he told me, he has escaleted the matter to vodacom Legal CLO division who will revert back with feedback shortly. today is the 02 November 2015, i have never received a feedback, and i wrote Dane the emails asking about whats happening but he is ignoring my emails.<br> <br> i think this is the reference number of the matter PC-0XNR-2JGX1A, Vodacom is so disappointing.
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Vodacom's replyOfficial
02 Nov 2015, 17:46Hello sirlanny,
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Nov 2015, 17:46
Official
Hello sirlanny,
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,