MH
Marcel H
1 reviews | Active since Aug 2016
03 Feb 2025, 10:11
It was the worst service I experienced in a long time
It was the worst service I experienced in a long time. My elderly father of 80 have now tried over a month to terminate a data contract that has expired. We mailed them several times and phoned them. No action and he still got invoiced. It amounts to theft!
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Vodacom's replyOfficial
03 Feb 2025, 10:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2025, 10:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team