It was horrible

Item: Vodacom
Rating: 1
Author: Annushka K

It was horrible. We had an issue with a debit order not going off as it should for my Fiance (he is currently overseas). There are funds for the account to be debited. Vodacom customer service were not helpful at all in providing a reason for the debit order not going of as it shoud.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

04 Apr 2024, 07:40

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply04 Apr 2024, 07:40

Official