jM
jenelle M

1 reviews | Active since Jun 2016

01 Nov 2016, 09:00

It was data disaster, add to it customer service disaster

<p>Waiting for feedback on my data query. After being told they would be in touch they seem to have disappeared off the face of the earth.</p> <p>Quick to charge but not so quick to resolve your query</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Nov 2016, 09:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team