1 reviews | Active since Sept 2013
It seems that data disappear
On 19 May 2018 at 08h25 i received three sms's. You have less then 247mb, then 97mb then 49mb and then you have ran out of data. This has happened a lot before. On 20 May at 09h00 i bouhgt 500mb. I received 13 whatups. At 10h37 on 20 May i received a sms. You have less then 249mb. When i checked my data at 19h30 on 20 May there were only 191mb. I cannot understand this. I have 5 contracts with vodacom aand i only receive this sms for my one contract.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
Best regards,
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
Best regards,