BD
Brendon D

1 reviews | Active since Apr 2022

25 Jul 2024, 09:53

It seems like you do not know what you are doing, Vodacom.

It has been a total of 2 weeks and countless calls to various agents who keep promising to help but they all never do! How difficult can it be to cancel my current fibre and obtain a new LTE to my new address? Two weeks? This is ridiculous.

0
Replies (1)
Vodacom
Vodacom's reply25 Jul 2024, 10:09
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team