1 reviews | Active since May 2012
It's to be expected - TERRIBLE
<p>I called in to see WHY i am been charged for free minutes and data. I am apparently been refunded, but no one can assure me, this won't happen again. As I am writing this, I have been on hold for 20min. Mr Zhakele was kind enough to put me on hold to call the manager. Still no answer yet.</p> <p> </p> <p>Vodacom needs to employ the right people, so I dont get transferred to different departments.</p> <p>Really considering to change networks, and block Vodacom from debiting my account. USELESS</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
