It's official... I HATE VODACOM
<p>I pretty much have to be on the the phone with Vodacom every month. I simply asked them that one of my contracts are coming to a end and I want it to be stopped. They asked me if I don't want it to be converted to prepaid or get another contract. I SAID NO, I WANT IT TO BE STOPED.</p> <p> </p> <p><br />This morning I get a sms saying your contract has been converted to Pre-Paid. I immediately phoned customer service only to be told that they can't help me, only the cancelation department can. So now I have to phone the for the 2nd time and this will be the 12th time just to stop this one contract.</p> <p> </p> <p><br /> Not only is Vodacom the most expensive network in SA, but they are the worst. I've gone from spending R5000 a month with them to closing all my lines and moving to other networks.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
