IT NEVER ENDS!!!!

<br> <br> Once again! Vodacom has *****ed me over.<br> <br> Long story short - I upgraded from a smart s package to red advantage in june. Vodacom pavilion then **** about sending my phone in because it was faulty and I took it back on the 5th day!<br> <br> They kept it for a month there. got so fed up that I cancelled my upgrade and was assured that I would receive no charges.<br> <br> Now all of a sudden I see I am being billed for R389 on the 11/08 for the USAGE OF THE PHONE! Call centre couldn't help me, accounts couldn't help me, the supervisor of the accounts dept couldn't even help me. So even though I was promised (and they can check their call records) that no amount for the red advantage etc would occur I still got told I had to pay the R389 for using a faulty phone. On top of that such disgusting service from the pavilion branch and no one AT ALL advised me of fees for the usage of the device.<br> <br> 4 months of going back and forth with Vodacom about this stupid upgrade, I do not want anything to do with them, they may be the best coverage etc but they lie and fail to mention all information!!!