IM
Image M
1 reviews | Active since May 2025
03 Nov 2025, 18:40
It like playing Russin Roulette
Surprise! No internet connection yet again! I called countless times to no success. This can't keep on happening; my account is up to date, and they keep deactivating it. They don't even understand why?! It can't take more than 24 hours to click a button! I will definitely change service providers, as I cannot continue to lose money like this. Someone needs to explain why. You never know when they feel like deactivating your account!
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
04 Nov 2025, 07:47Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Nov 2025, 07:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
IM
Image M's updateReviewer Update
04 Nov 2025, 12:23Good Day
I have spent R400 on data in 1 day, so as you can see, this is a matter of urgency. I need to be connected at all times. I need to be connected today. It's been 2 days now...
I have spent R400 on data in 1 day, so as you can see, this is a matter of urgency. I need to be connected at all times. I need to be connected today. It's been 2 days now...
IM
Image M's update04 Nov 2025, 12:23
Reviewer Update
Good Day
I have spent R400 on data in 1 day, so as you can see, this is a matter of urgency. I need to be connected at all times. I need to be connected today. It's been 2 days now...
I have spent R400 on data in 1 day, so as you can see, this is a matter of urgency. I need to be connected at all times. I need to be connected today. It's been 2 days now...
