CC
Carmella C

1 reviews | Active since Jun 2017

02 Jun 2017, 12:58

IT JUST GETS WORSE AND WORSE

<p>If you are not going to get a compitent person to call me and NOT be so disgustingly rude then please CANCEL my contract!!!!! NO ONE has assisted me!!!! It is all good and well telling me the T & C'S AFTER this was not communicated to me in the first place and beng told "I will not pull th call". </p> <p> </p> <p>I AM DISGUSTED IN THE MANNER N WHICH YOUR CONSULTANTS HANDLE THEIR ISSUES. </p>

0
Replies (2)
Vodacom
Vodacom's reply02 Jun 2017, 13:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 Jun 2017, 09:26
Official

Dear Carmella Cosani,

We apologise for the inconvenience caused. The issue was escalated to the respective management. Their office confirmed that they have been in contact with you and provided feedback on your query.

Regards,

UW