1 reviews | Active since Sept 2009
it is worth fighting but painful
<p>I had an awful invoice over 8 000 RANDS only for Data Roaming when travelling in Russia and complained about.</p> <p>I refused to complain by telephone to keep track of my file.</p> <p>Finally I have been given the email address to send complaints to: </p> <p> </p> <p>it ********** <p> </p> <p>It finally worked with a "credit" of over 6 500 R. </p> <p> </p> <p>THIS EMAIL ADDRESS IS IMPOSSIBLE TO FIND on Vodacom Website... but it is worth for all of us to use it otherqwise our "oral"claims go to a black hole.</p>
EMAIL ADDRESS **********
EMAIL ADDRESS **********
l'adresse est complaints AT vodacomlife.co.za
l'adresse est complaints AT vodacomlife.co.za
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
