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grkin G

1 reviews | Active since Sept 2016

15 Feb 2021, 02:31

It is a trap, *********** consultants and supervisors. STAY AWAY!

They don't deserve a single star. They have been a pain in my a.. Since June last year, been trying to cancel a contract, to make things worse some *********** consultant upgraded me without my consent. Called many times, no progress at all. All sing the same song. Now taking this to ombudsman. Utter *******. They don't even give you a reference number when they log these queries. Cellphone number in question +***8

0
Replies (1)
Vodacom
Vodacom's reply15 Feb 2021, 08:02
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team