gG
grkin G
1 reviews | Active since Sept 2016
15 Feb 2021, 02:31
It is a trap, *********** consultants and supervisors. STAY AWAY!
They don't deserve a single star. They have been a pain in my a.. Since June last year, been trying to cancel a contract, to make things worse some *********** consultant upgraded me without my consent. Called many times, no progress at all. All sing the same song. Now taking this to ombudsman. Utter *******. They don't even give you a reference number when they log these queries. Cellphone number in question +***8
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
15 Feb 2021, 08:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Feb 2021, 08:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
