SD
Suraj D
1 reviews | Active since May 2018
22 Aug 2025, 10:49
IT GETS WORSE!! had the worst time ever trying to fix Vodacoms error and they go and mess up again therafter
recently vodacom duplicated enquiries on my name. I've had to wait close to a month fighting with Experian for them to remove this and IM STILL FIGHTING WITH EXPERIAN!! its been hell.
I check my report on 6 august only to find that Vodacome created another enquiry on my name... another enquiry!! after all that ive gone through to get the previous issues resolved, i find another enquiry on my name!!!!! can somebody advise me on how to escalate!!! NCR or ICASA?? or maybe both??
I sent a mail, i sent a follow up.. nothing. my email address is ***. do not call, mail me!! i want everything on record in black and white!!!!!
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Replies (1)Vodacom's replyOfficial
22 Aug 2025, 12:07Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply22 Aug 2025, 12:07
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
