It drives one to suicide that's all I can say

Item: Vodacom
Rating: 1
Author: Carmen B

I have no words to explain!!!!! These consultants drove me to tears with frustration just to find out after the 4th call that the instruction had still not been carried out!!!!!! Vodacom I hate talking to a recording and then even worse to a human being who does NOT do their job!!!!!!!!!!!!!!

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Replies (1)

Vodacom's replyOfficial

17 Oct 2024, 07:46

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply17 Oct 2024, 07:46

Official