KJWK
Kagiso Jacques William Kgawane
1 reviews | Active since Nov 2017
04 Apr 2019, 14:02
It couldn't been an easy extra 1 to Voda
I was left speechless by Vodacom 4 U consultant at the Vaal mall, I wanted to do a sim swap to Vodacom but I was turned back because instead of me giving them a hard copy of my proof of residence I suggested to email it to them to do the sim swap. No was the answer I need to bring a hard copy, they punch in the info on their system and they give back to me. ? so I print out the same document from my phone, i give it to the consultant for them to give it back after 5 minutes, WOW. Clearly Vodacom you don't need more customers on your database after that service, thanks for showing before I join.
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Replies (1)Vodacom's replyOfficial
04 Apr 2019, 14:03 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Apr 2019, 14:03
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
