MBSN
Maocawe Benedict S Nkosi
1 reviews | Active since Nov 2022
27 Nov 2022, 08:23
Issues with my contracts
Hi i had two contract from vodacome and i was paying it,so i have problems of paying my contract then after that i called them to make payment arrangement and they say i owe them R12 000 but if am paying them i wont get the staf that i was paying for as data and airtime so i see no need for me to continuew paying if not getting the service they suppost to offer as it was stated before in our aggrement please advice
Helpful (0)
Replies (6)0
Replies (6)
Vodacom's replyOfficial
27 Nov 2022, 11:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Nov 2022, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Nov 2022, 13:51Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. You will need to contact the Legal Team by emailing *** or call ***, free from a Vodacom SIM. Regards Consumer Website Team
Best regards,
Vodacom's reply28 Nov 2022, 13:51
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. You will need to contact the Legal Team by emailing *** or call ***, free from a Vodacom SIM. Regards Consumer Website Team
Best regards,
MBSN
Maocawe Benedict S Nkosi's updateReviewer Update
28 Nov 2022, 14:03Email sent now to the collection department
MBSN
Maocawe Benedict S Nkosi's update28 Nov 2022, 14:03
Reviewer Update
Email sent now to the collection department
MBSN
Maocawe Benedict S Nkosi's updateReviewer Update
28 Nov 2022, 15:28image.png 355.62 KBi just recieve it now from vodacom not sure what is it for
MBSN
Maocawe Benedict S Nkosi's update28 Nov 2022, 15:28
Reviewer Update
image.png 355.62 KBi just recieve it now from vodacom not sure what is it for
MBSN
Maocawe Benedict S Nkosi's updateReviewer Update
29 Nov 2022, 08:40Ok thanks i just called vodacam now and beibg assisted by Ntokozo Ncube well explained everything execellent service being offered 1st to be impresed at vodacom THANKS TO YOU NONTOKOZO KEEP IT UP THAY SLIRIT
MBSN
Maocawe Benedict S Nkosi's update29 Nov 2022, 08:40
Reviewer Update
Ok thanks i just called vodacam now and beibg assisted by Ntokozo Ncube well explained everything execellent service being offered 1st to be impresed at vodacom THANKS TO YOU NONTOKOZO KEEP IT UP THAY SLIRIT
MBSN
Maocawe Benedict S Nkosi's updateReviewer Update
01 Dec 2022, 11:20Yes i can reccomede vodacome at a scale of 8 out off 10 they must just add communication than already they will be at 10 out of 10
MBSN
Maocawe Benedict S Nkosi's update01 Dec 2022, 11:20
Reviewer Update
Yes i can reccomede vodacome at a scale of 8 out off 10 they must just add communication than already they will be at 10 out of 10