sB
sydney B

1 reviews | Active since Nov 2016

30 Nov 2016, 14:10

issues to cancel my contract

<p>I have been trying to contact Vodacom to cancel my contract (Which expires 30 November 2016) non stop with no answer and when they finally do answer I get transfered to a different department or the line just gets cut. This is such an issue to cancel my contract and this is also not the first time this has happened. I just want to move away from Vodacom with no luck and now have to wait 30 days inorder for my contract to come to an end.</p>

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Replies (1)
Vodacom
Vodacom's reply30 Nov 2016, 15:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team