CO
Cobus O

1 reviews | Active since Jan 2010

31 May 2017, 11:43

Issues signing up for new contract

<p>Hi I have been trying for 5 days to open up a new contract with Vodacom at the Woodlands store. Apparently there are system issues because I used to have an account with Vodacom in the past, and they are waiting for IT to fix the problem. How can it take 5 days to open a simple contract with Vodacom? They still cannot give me any indication of when this will be sorted out.</p>

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Replies (1)
Vodacom
Vodacom's reply31 May 2017, 13:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team