SK
Sunica K

1 reviews | Active since Oct 2014

31 Mar 2017, 23:23

Issues issues issues

<p>Its over a year now that i'm JUST trying to move my contract from my dad's name to mine. Absolutely rediculous. All necessary paperwork was filed, but every time I follow up, the excuse is that they are moving over to a new system. Really? How long can this take? Out of my mind with frustration.</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Apr 2017, 06:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply04 Apr 2017, 11:16
Official

Dear Sunica,

Feedback has been sent via email.

Regards,

Cassandra

Best regards,