1 reviews | Active since Feb 2014
I contacted Vodacom via Twitter when I realized that a promotional data bundle I was supposed to recieve was not allocated when I checked my balance, after I tweeted Vodacom and Vodacom Support I immediately received replies and also received a call from Jabulile who was very professional and the the issue was reaolved just like that. I am applauding this because Vodacom is 1 of a very few companies that take their customers' concerns that are posted on social networks seriously. I have a contract and a prepaid account with them and I am very happy with the way they treat their customers, well done to the Vodacom Social Media Team keep up the good work.
Best regards,
Best regards,
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