LC
Louise C

1 reviews | Active since Jul 2011

18 Mar 2015, 10:22

Issue still not resovled!!!!!

So as per my previous e-mail, there has still been no response or resolution to my request, in fact matters are now worse, ********** line has still not been resolved and they have now suspended my account that isn't ********** so I have no phone to use. There is an outstanding bill on the ********** device so they suspend my number that isn't in question. I am so annoyed with the level of service and lack of assistance on this matter. Mark my words all Vodacom contracts I have will not be renewed and I will never use you as a service provider again, you are useless and pathetic.<br> <br> I am sick to death of dealing with your *********** customer care and having to explain my situation over and over again every time I phone.<br> <br> Thank you for nothing I hate you as a service provider!!!

0
Replies (1)
Vodacom
Vodacom's reply18 Mar 2015, 10:50
Official
Hello curriehl,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites