1 reviews | Active since Jul 2016
Issue still not resolved(Wish I could give negative star review)
<p>I logged a complaint last week about their new system being faulty and suspending my line due to a credit limit. They responded and said they would phone me, but they never did. I'm paying for a contract which they are not allowing me to use. It's unacceptable. What am I paying them for then?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team