GP
Getha P
1 reviews | Active since Apr 2020
07 May 2020, 02:17
Issue still not resolved STAY FAR AWAY FROM VODACOM
Everyone please stay away from vodacom my issue I posted on hello Peter is still not resolved they just call and you waste your energy speaking to them that's all they do is call, another statement is emailed to me I cancelled the service due to it being the poorest service the human race could offer. STAY FAR AWAY NEVER EVER GET INVOLVED. I will be escating this with my lawyers. My other review is still not resolved and they keep trying to ***** your money.
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Vodacom's replyOfficial
07 May 2020, 07:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 May 2020, 07:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GP
Getha P's updateReviewer Update
08 May 2020, 13:05My query had not been sorted, yes indeed your support team did contact me only to hear the issue nothing was done to resolve it you open a query and close it with out it being resolved. Not to mention your support team lie. I would like all the recording of all my calls of dissatisfaction and requesting service. Since the calls are recorded I suggest you listen to all of them and then sort out my query accordingly.
GP
Getha P's update08 May 2020, 13:05
Reviewer Update
My query had not been sorted, yes indeed your support team did contact me only to hear the issue nothing was done to resolve it you open a query and close it with out it being resolved. Not to mention your support team lie. I would like all the recording of all my calls of dissatisfaction and requesting service. Since the calls are recorded I suggest you listen to all of them and then sort out my query accordingly.