1 reviews | Active since Dec 2016

12 Apr 2017, 11:38

Issue still not resolved!!

<p>I wrote a review last week requesting a refund for my money still left in my account after I closed my contract.. Vodacom rep**** to my review saying as per sms the matter has been resolved.. I never got a sms or a call from anyone and I still dont have my money!!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply12 Apr 2017, 12:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update14 Apr 2017, 13:06
Reviewer Update

Thank you for resolving the issue..