Issue resolution #Pullingteeth

Last year, August 2014 my contract came to an end with Vodacom and I called to cancel. Every month since they have been deducting money from my account and during April this year, I had just about enough. I called to cancel once again and was apologised to profusely. I was assured that within 7-14 working days from the beginning of April, I would be refunded all money deducted from my account. Then Vodacom went AWOL without any updates and I had to keep chasing up. I posted a disgusted post on Hellopeter at the beginning of May 2015, they contacted me immediately and were very apologetic once again. I was promised that I would be refunded within 3-7 working days this time. Again, time lapsed and I'm running around trying to get MY MONEY that I was incorrectly charged. Again, they contact me to say that they are working on it and it should be resolved by month end. I've just about had it and would advise any sane person out there to NEVER do business with Vodacom. They unfortunately make money by robbing others which is an absolute disgrace. No ethics whatsoever. I'm waiting once again - before I lose my patience and then pursue this legally. Ref: 0029~9AF9