Issue reported here in May and resolved now preventing me from buying a house and I can't get ahold of anyone to assist!

I reported an issue with my account here in May I was reassured that this issue was resolved. I am applying for a home loan and have been declined solely based on this issue.

This is absolutely ridiculous given that I spoke to someone months ago to resolve this issue and they called and had told me that a credit note would be issued given that this contract ended in December 2019. A RNil invoice was issued by Vodacom and was reassured it was resolved.

I am furious to say the least.