1 reviews | Active since Aug 2010
Issue not yet resolved - I was told it would take TWO DAYS
I received a message on 20 January to say my issue would be resolved within 2days. I have since had a Vodacom representative tell me that it has been escalated (that was on 24 January) and still nothing has been done about this.
Vodacom is conveniently not getting back to me, in the hope that I will give up phoning back every day to enquire about this so that they can effectively ***** my money by not reversing the data that was sent to me due to their error.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team