Issue Not Resolved

Since taking out a Contract in November 2014 and completing all the paperwork, I got my pone and contract. After several calls and complaints and going to a Vodacom store, my issue is still not resolved.On the paperwork that was completed, one has to put down a friend or relatives contact details for goodness knows what reason, and now all my data usage messages gets sent to this friend's number. I, contract holder, do not receive any usage messages to either my cellphone number or email address. It is extremely annoying and inconvenient for both parties involved. As well as highly unprofessional for such a big business. On many occasions I have been told that the issue was resolved and 10 months down the line, it is still not resolved. Could someone please correct this relatively easy but seemingly impossible error.