Issue After Issue After Issue!!!!! MIGRATION NIGHTMARE

<p>Hi Faiek,</p> <p><br />So the one thing I did not want to happen regarding the migration has happen.<br />I was migrated to the new Smart More 2GB, whereby I was not notified that the migration has taken place.</p> <p><br />Our agreement was that 1 February 2017 y new package will kick in, so I was under the impression that I was still on Smart XL and made phone calls with my remaining minutes, but how do I know that I am not going to have one crazy bill end of February because I depleted my minutes.</p> <p><br />I understand why Vodacom would do this, because at the end of February I will be Pro-Rata billed and billed for my new package, in other words more money.</p> <p><br />Please contact me as soon as possible, because I knew something like this would happen! I am not paying the full amount for the Smart XL as I was revoked my usage of 1 week.<br />There is just issue after issue with Vodacom!!!</p> <p><br />I posted on Hellopeter as well seeing that that is were the response is given to me immediately.</p> <p><br />Please phone me!!</p> <p> </p> <p>Francois Marais<br />***</p>