Isn't misleading people *******?

Vodacom are ripping us off! Isn't misleading Adverti*****ts *******? I'm sick and tired of calling vodacom and they can't even help me. I asked them to set my out of bundle rates to R0.00,which it currently is. I bought a whatsapp bundle ticket and it still keeps on taking all of my airtime!! I need the airtime for emergency. I have lost more than R18 airtime with Vodacom. including my extra airtime which I wanted to use to call someone. Vodacom is better than Cell C yet you suck more than them,cause with Cell c they won't even charge you a cent if you have airtime and no data!