SD
Siyabonga D
1 reviews | Active since Mar 2019
24 Jul 2019, 18:22
Is WhatsApp data/ticket a ****?
It's the day before payday. All I have is a WhatsApp ticket (still at 1Gb mind you),and 0mb anytime data. Did I receive a single WhatsApp message the entire day??? Only at 17:30 do I receive a phone call from my Mother (not a WhatsApp call) informing me I need to fetch my little brother from school. Immediately I hot-spot someone at the office, the poor thing has been WhatsApping me since 13:30 and trying to WhatsApp call me! My Mother only had access to her phone at 17:15! Please explain to me how this happened??? My mobile data has been on the whole day. My battery is fine.
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Vodacom's replyOfficial
25 Jul 2019, 06:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jul 2019, 06:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team