Is Vodacom \throttling"high end package users?"""

Hello muirmont,

Thank you for your patience while we attended to your query. We sincerely apologise for any inconvenience you have experienced due to the dropped calls. As per our telephonic discussion and subsequent e-mails, Vodacom has addressed the problem reported with the dropped calls.

You may visit http://www.vodacom.co.za/vodacom/terms/vodacom-blackberry-usage-terms-and-conditions?cid=ntrn_0_dsgn_6848 for more information on Vodacom's Blackberry Usage T&Cs. The Fair Usage Policy was implemented to ensure that our clients who use the Blackberry BIS service for the intended purpose of on-device social networking, and on-device e-mails (incl. viewing of e-mail messages, appointments, contacts, tasks and memos) are not affected by others who use more data intensive services. Please note that the Fair Usage Policy that is applicable to Blackberry is not applicable to any other service, even telephone calls.

Please do not hesitate to reply to my e-mail should you encounter any problems with dropped calls again.

Best wishes,
Ragmah Stevens