jE
josias E
1 reviews | Active since Nov 2015
03 May 2019, 19:42
Is Vodacom *****s?
I made a payment to Vodacom on the 28th of April 2019, on the 2nd of May Vodacom debited my account and today on the 3rd of May Vodacom debited my account again. 3 payments in less than a week? What is going on?? Surely this is irregular and unacceptable! Sort this nonsense out asap.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 May 2019, 19:50 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2019, 19:50
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
10 May 2019, 11:42Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact Vodacom Accounts on *** [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact Vodacom Accounts on *** [free from Vodacom numbers].
Regards
Consumer Website Team
Vodacom's reply10 May 2019, 11:42
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact Vodacom Accounts on *** [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact Vodacom Accounts on *** [free from Vodacom numbers].
Regards
Consumer Website Team