1 reviews | Active since Jul 2017

27 Jul 2017, 12:41

Is Vodacom still open for business??

<p>I can't phone their call centre anymore - apparently exceeded the number of times I am allowed to phone them in a month ***??? This is a nice way to tell customers to F... off!! Absolutely pathetic... They don't react on emails, twitter etc. Does anybody know if they are on strike?</p>

0
Replies (4)
Vodacom
Vodacom's reply27 Jul 2017, 13:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

's update27 Jul 2017, 13:16
Reviewer Update

THANK YOU VODACOM FOR THE STANDARD REPLY TO COMPLAINTS.. HEARTWARMING

Vodacom
Vodacom's reply28 Jul 2017, 08:21
Official

Dear Wim de Villiers,

I've responded to you via email with feedback.

Thank you for your patience.

Regards,

UW

's update28 Jul 2017, 08:34
Reviewer Update

The problem seems to be addressed.