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alex C
1 reviews | Active since Mar 2009
14 Feb 2022, 15:07
Is Vodacom sending bad vibes to TransUnion ?
I am trying to do business with a company who decides to do a credit check on me and my business. According to TransUnion : Client has a trace on his account with Vodacom.
Really Vodacom, I haven't used your services in years. Why are you tracing me but you are not contacting me ?
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
14 Feb 2022, 16:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Feb 2022, 16:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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alex C's updateReviewer Update
14 Feb 2022, 17:05Really Vodacom ?!?!?!
You instruct TransUnion to put a trace on my account and now they are the best people to deal with it ?!?!
No wonder I haven't been a Vodacom client in many years anymore.
You instruct TransUnion to put a trace on my account and now they are the best people to deal with it ?!?!
No wonder I haven't been a Vodacom client in many years anymore.
aC
alex C's update14 Feb 2022, 17:05
Reviewer Update
Really Vodacom ?!?!?!
You instruct TransUnion to put a trace on my account and now they are the best people to deal with it ?!?!
No wonder I haven't been a Vodacom client in many years anymore.
You instruct TransUnion to put a trace on my account and now they are the best people to deal with it ?!?!
No wonder I haven't been a Vodacom client in many years anymore.
aC
alex C's updateReviewer Update
16 Feb 2022, 09:34I received the TransUnion Report and it shows the following :
08 Jun 2021 Tracing by credit provider VODACOM PTY LTD dayna 11 ***
I have been unable to get an answer on ***
Clearly you put a trace on me about six months ago, yet I've had no dealings with Vodacom for many years.
Your reply that I should contact TransUnion is bizarre, you really think that they will remove the trace because the person who is being traced requests it ?
Order TransUnion to remove the trace, or contact me and tell me the reason why you are tracing me !
Alex
08 Jun 2021 Tracing by credit provider VODACOM PTY LTD dayna 11 ***
I have been unable to get an answer on ***
Clearly you put a trace on me about six months ago, yet I've had no dealings with Vodacom for many years.
Your reply that I should contact TransUnion is bizarre, you really think that they will remove the trace because the person who is being traced requests it ?
Order TransUnion to remove the trace, or contact me and tell me the reason why you are tracing me !
Alex
aC
alex C's update16 Feb 2022, 09:34
Reviewer Update
I received the TransUnion Report and it shows the following :
08 Jun 2021 Tracing by credit provider VODACOM PTY LTD dayna 11 ***
I have been unable to get an answer on ***
Clearly you put a trace on me about six months ago, yet I've had no dealings with Vodacom for many years.
Your reply that I should contact TransUnion is bizarre, you really think that they will remove the trace because the person who is being traced requests it ?
Order TransUnion to remove the trace, or contact me and tell me the reason why you are tracing me !
Alex
08 Jun 2021 Tracing by credit provider VODACOM PTY LTD dayna 11 ***
I have been unable to get an answer on ***
Clearly you put a trace on me about six months ago, yet I've had no dealings with Vodacom for many years.
Your reply that I should contact TransUnion is bizarre, you really think that they will remove the trace because the person who is being traced requests it ?
Order TransUnion to remove the trace, or contact me and tell me the reason why you are tracing me !
Alex