Is Vodacom SA damaging the Vodafone brand?

Wrote about Vodacom a few times over the last few weeks regarding their messing up a sim swap on a new phone. After four weeks they replaced the phone and SIM card yesterday. Today it was discovered that they messed up again. I challenge anybody to find a worse service company anywhere. As usual we will get a quick response when you publish this,advising that a consultant will contact me but that won’t happen. That's the level of service they give