MW
Marc W
1 reviews | Active since Mar 2009
08 Mar 2024, 07:32
Is Vodacom really coercing people into credit ****s?
Vodacom has informed customers that the "My Vodacom" app is being replaced with Vodapay. On the surface it is simply combining services, but beneath it lies a more nefarious plan.
You see, Vodapay has a compulsary wallet. This is a financial instrument which has seperate terms and conditions.
Although you can "skip" past the wallet during registration, Vodacom activates the wallet regardless and coerces clients I to these terms.
It is misleading, ********* and *******. I would even suggest ********.
Shame on you Vodacom for trying to trick people into more debt.
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Replies (1)Vodacom's replyOfficial
08 Mar 2024, 10:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Mar 2024, 10:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
