gG
gbooyse G

1 reviews | Active since Feb 2017

08 Oct 2019, 15:52

Is Vodacom part of the 3rd Party ********

I have a contract with vodacom some time ago i checked my invoice and noticed something they called content service Vodacom was charging me +- 140 a month i phoned the call center they told me i am registered to some service I immediately asked them to de-register me because i dont know nothing about this how i registered and when. The following invoice i noticed the content service is on my invoice again. This is really concerning to me why would Vodacom allow this ******** to make money from me without me knowing even after i called vodacom is Vodacom part of this **** because they just invoice me every month. My biggest worry is why did Vodacom give money to this ******** without asking my permission is Vodacom part of this *******. I am demanding my hard earned money back from Vodacom who is facilatating these ****s.

0
Replies (2)
Vodacom
Vodacom's reply08 Oct 2019, 18:00
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
gG
gbooyse G's update11 Oct 2019, 10:02
Reviewer Update
If Vodacom really care about their customers they would investigate this third party content providers because South Africans are being ****med out of 100 of millions and they are doing nothing about it