NX
Neziswa X

1 reviews | Active since May 2017

08 Aug 2017, 09:00

Is Vodacom lying about promotions?

<p>I received the message as stated below:</p> <p> </p> <p>Get the Samsung Grand Prime + ********** SAVE 300 + FREE 250MB PMX12 & 200MB PMX6 & 1GB data once off on Vodacom @ Edgars, CNA & Jet. T's & C's. STOP 2 optout..</p> <p> </p> <p>I bought the phone lastweek Wednesday. I have been contacting them about the data promised on the message. I have been given reference numbers, or promised being called before the end of the business day. Til today no data.</p> <p> </p> <p>Reference numbers.</p> <p>A2-6F3N-64QYP.</p> <p>A7-UBE2-VS12E</p>

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Replies (2)
Vodacom
Vodacom's reply08 Aug 2017, 09:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

NX
Neziswa X's update09 Aug 2017, 10:46
Reviewer Update

Still waiting for your consultant to contact me