DQ
Dee-dee Qolohle

1 reviews | Active since May 2019

05 Jun 2019, 13:37

Is Vodacom in cahoots with MBD Attorneys?

Its no secret that MBD have earned themselves a reputation of being legal professionals. With over 90 negative google reviews, over 2000 negative HelloPeter reviews, I think it is safe to say that this is not a reputable practice conducting good and proper business. I am tying to sort out a ********** account totaling almost 10k on behalf of my father and nobody (including Vodacom legal) can even furnish me with the details of this account? They cannot even give me the cell phone number that has run up a bill close to 10k, yet, the account has being over to MBD attorneys. Vodacom, are you in ********** collusive activities with MBD? When you try to call this law firm, it is all automated responses, its like there is no one who works there...Vodacom please tell us why, in good conscious, you would hand over suspecting peoples accounts to such a shady practice?

0
Replies (3)
Vodacom
Vodacom's reply05 Jun 2019, 13:46
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
DQ
Dee-dee Qolohle's update06 Jun 2019, 11:43
Reviewer Update
Please can Gershwin from Vodacom call me back. He was supposed to call my father back last night, we have not heard from him. Thanks 
Vodacom
Vodacom's reply14 Jun 2019, 09:10
Official
Dear Dee-dee, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, query has now been resolved.   Regards Consumer Website Team(SA)