Is Vodacom following in Telkom's footsteps with pathetic service?

Item: Vodacom
Rating: 1
Author: Marius B

I renewed my data contract on 1 April 2020. 80 gig special. Bill R299. According to Vodacom outstanding is allready R929 . I cannot purchase online as system does not allow me to proceed or change password. Phoned 082135 only to be told I must buy from my bank or drive into town to buy. Refuse to put me through to Supervisor.

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Replies (1)

Vodacom's replyOfficial

22 Mar 2020, 13:20

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply22 Mar 2020, 13:20

Official