GW
Gawie W
1 reviews | Active since Mar 2019
09 Oct 2019, 12:03
Is Vodacom falling apart?
Here I am, back again since last month. Same problem, same company. Account paid in time, receiving calls reminding me that the account hasn't been paid. Is Vodacom falling apart? I was astonished by the amount of complaints lodged against Vodacom on HelloPeter in a month's time???
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Replies (2)
Vodacom's replyOfficial
10 Oct 2019, 07:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Oct 2019, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
25 Oct 2019, 09:29Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the query has been resolved. Regards Consumer Website Team
Vodacom's reply25 Oct 2019, 09:29
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the query has been resolved. Regards Consumer Website Team