AK
Aletta K

1 reviews | Active since Apr 2015

08 Sept 2016, 12:06

Is Vodacom ever going to provide BETER Services !!

<p>I have a dispute that I have repeatedly attempted to resolve with Vodacom without success or even any progress.<br /> This is become ridiculous. I am struggling to return YOUR product for the last 1 week. You are quick to sell your something BUT to take it back take weeks ! I am leaving SA in 2 days and Vodacom still didn't pick up the product from me. I really don't know what to do anymore I am phoning twice a day and every time they tell me that they will call me back . I am still waiting. Herby I just want to say as from tomorrow I will not be liable for this devices anymore because I told Vodacom that I am leaving and they need to pick it before I am leaving</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply08 Sept 2016, 13:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team