Is This The Way To Treat A Customer That Has Been With You 20 Years

<p>I have been a customer of Vodacom for almost 20 years and I currently have 2 voice and 2 data contracts with them. I wanted to add a 3rd data contract this weekend and went into the Vodashop at Sandton City. I completed the details and signed the forms. I was given a sim card and told that the contract would be activated that afternoon - this was on Saturday 10 September 2016.</p> <p> </p> <p>It has still not been activated. I phoned the Sales Centre on ********** 4 and spoke to a very rude man who told me that I would need to go back into the shop and refused to help me. When I asked for his name he refused to give this to me. I wanted a copy of the recording and he refused to give me this. I phoned from my number ********** at approximately 1015am on Monday 12 September so Vodacom should be able to track it.</p> <p> </p> <p>Disgusting, disgusting, disgusting, service</p>