1 reviews | Active since Feb 2017
Is this the best that Vodacom can do??
I enquired about the installation of fibre to my home. Firstly it took a week and a half to get a response and finally got an appointment for installation. I proceeded to take a half day off work as I made the appointment for yesterday at 02:30pm. The appointment came and went and surprise surprise, no one pitched up. I contacted a Vodacom representitive and was told they will come. WHEN?????
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team