SB
Sydwell B
1 reviews | Active since Nov 2016
12 Sept 2021, 19:15
Is this how you treat a loyal customer
This is nonsense!! How can one be eligible for an upgrade 15 days before the contract ends...
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Replies (2)
Vodacom's replyOfficial
13 Sept 2021, 08:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Sept 2021, 08:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SB
Sydwell B's updateReviewer Update
15 Sept 2021, 19:51But I have question. Is my contract 24 months? When I upgraded in December 2019 I had to pay for two devices. So that means I should be done for paying for paying the device in December not April
SB
Sydwell B's update15 Sept 2021, 19:51
Reviewer Update
But I have question. Is my contract 24 months? When I upgraded in December 2019 I had to pay for two devices. So that means I should be done for paying for paying the device in December not April