JD
Jason D
1 reviews | Active since Jan 2019
09 Dec 2020, 10:53
Is this contract legal
What happens when the contract you signed up for is not the actual contract that you currently on? How is my contract at Vodacom listed in someone else’s name? Why did I get a number that was recycled at least twice? I didn’t agree to pay Vodacom using recycled money from another clients account. I have asked for a copy of my contract to be sent to me , I still have not received it and yes I still do not have a contract copy and we in year 2 of this cellphone contract , if I fail to pay my monthly subs will you contact me or the person who is listed as the account holder?
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
09 Dec 2020, 11:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Dec 2020, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JD
Jason D's updateReviewer Update
09 Dec 2020, 11:18How is an automatic reply regarded as replying to a query coz then that’s all they can do is send automatic replies and think it’s great ?
JD
Jason D's update09 Dec 2020, 11:18
Reviewer Update
How is an automatic reply regarded as replying to a query coz then that’s all they can do is send automatic replies and think it’s great ?
